Based from a central UK location, the Parvalux Service Centre is a dedicated business focussed on delivering a highly responsive service for low volume customer sales together with a comprehensive range of options for after sales care to all customers purchasing Parvalux products.
With a dedicated and experienced service-team, we provide a rapid response to enquiries as well as an out-of-hours service response.
Our service-team has extensive experience with the complete range of Parvalux products both current and older lines. Their culture is one of customer focus, customer service, and fast response.
With a 24-hour call-out facility and same day/next day focus, our team can provide that essential service for urgent requirements.
With over £200,000 stock holding, the service centre is able to provide fast response turnaround for both urgent requirements and small volumes.
The service centre holds extensive stock covering all key parts and components for the Parvalux product range. Because of this, the service team can configure a wide range of solutions quickly and efficiently. Complete geared motors are available in small volume, as well as replacement parts and accessories.
With an extensive stock holding, our dedicated service team is able to select, configure, and dispatch products with fast delivery times.
With a strong service ethos, our team are experienced in converting an urgent requirement into the correctly configured product, quickly and efficiently. Conveniently located in the centre of the UK, deliveries can be arranged for next day, timed if required. Same day dispatch for urgent requirements are possible, please enquire with our service team.
With extensive knowledge of current and past product lines, our technicians can repair and refurbish products back to factory standard.
With over sixty years manufacturing heritage and over 20 million geared motors shipped globally, our service team is equipped to deal with any enquiry. We often see products with over 30-years service history that can be overhauled and returned to trouble-free service.
Our technicians have all been factory-trained and have served with many years of Parvalux experience. For this reason, we provide a complete diagnostics and repair service for any Parvalux product produced. Using standard OE parts, all Parvalux products can be repaired back to factory-standard.
Any unit proving faulty and covered by the provisions of warranty must be returned to us complete, with carriage paid, for examination to be repaired or replaced at our discretion. NB: before returning items please call a member of our sales team to obtain a returns (RMA) number. All returns must be clearly marked with their RMA number and sent to: Returns department, Parvalux, 490 Wallisdown Road, Bournemouth BH11 8PU, UK. Please refer to our terms and conditions for more detail.
The service centre can be contacted on +44 (0)121 333 5964 or email@example.com