Based from a central UK location, the Parvalux Service Centre is a dedicated business focussed on delivering a highly responsive service for low volume customer sales and after sales care to all customers.
Specialising in low quantity orders of < 25, as well as replacement parts and product repair, the Parvalux Service Centre can cater to your every need.
We have extensive experience in the complete range of Parvalux products and take pride in offering fast response times and our legendary customer service.
Whether you simply need product information or require urgent electric motor refurbishment or repair, we will always provide a fast, helpful service.
The Parvalux Service Centre in Birmingham holds extensive stock, covering all key parts and components for our product range.
Complete motor-gearbox solutions, electric motor repair, accessories and replacement part are all available in small volumes with fast turnaround.
FAST DELIVERY TIMES
With an extensive stock holding, our dedicated service team is able to select, configure and dispatch products all within extremely fast delivery times.
With a strong service ethos, our team is experienced in converting an urgent requirement into the correctly configured product, quickly and efficiently. Conveniently located in the centre of the UK, deliveries can be arranged for next day, timed if required. Same day dispatch for urgent requirements are possible, please enquire with our service team.
For more information about orders and delivery, please get in touch by calling
DIAGNOSTICS & REPAIR
With over 20 million geared motors shipped globally, our service team is equipped to deal with any enquiry. We often see products with over 30-years service history that can be overhauled and returned trouble-free.
Our technicians have all been factory-trained and have served with many years of Parvalux experience. For this reason, we provide a complete diagnostics and repair service for any Parvalux product produced. Using standard OE parts, all Parvalux products can be repaired back to factory-standard.
Any unit proving faulty and covered by the provisions of warranty must be returned to Bournemouth headquarters, complete, with carriage paid, for examination to determine the need for repair (address below).
Before returning items, please call a member of our team to obtain a returns (RMA) form on +44 (0)1202 512575.
All warranty returns must be clearly marked with their RMA number and sent to: Returns Department, Parvalux, 490 Wallisdown Road, Bournemouth BH11 8PU, UK. Please refer to our terms and conditions for more details.
Any unit not covered by warranty can be returned directly to the Parvalux Service Centre in Birmingham, with carriage paid.
Before returning items, please call a member of our team to obtain a returns (RMA) form on +44 (0)121 333 5964 or via email firstname.lastname@example.org.
All non-warranty returns must be clearly marked with their RMA number and sent to: Returns Department, Parvalux, 490 Wallisdown Road, Bournemouth BH11 8PU, UK. Please refer to our terms and conditions for more details.