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Service Centre

 Parvalux Birmingham - Service Centre

    
 
PSC - Centrally Located PSC - Rapid Service

CENTRALLY LOCATED

Based from a central UK location, the Parvalux Service Centre is a dedicated business focussed on delivering a highly responsive service for low volume customer sales and after sales care to all customers.

The Parvalux Service Centre specialises in low quantity orders of < 25, as well as replacement parts and product repair.

RAPID SERVICE

Our service-team has extensive experience with the complete range of Parvalux products both current and older lines. Their culture is one of customer focus, customer service and fast response.

With a 24-hour call-out facility and same day / next day focus, our team can provide that essential service for urgent requirements.

 
PSC - Extensive Stock PSC - Fast Delivery Times

EXTENSIVE STOCK

With over £200,000 stock holding, the service centre is able to provide fast response turnaround for both urgent requirements and small volumes.

The service centre holds extensive stock covering all key parts and components for the Parvalux product range. Because of this, the service team can configure a wide range of solutions quickly and efficiently. Complete geared motors are available in small volume, as well as replacement parts and accessories.

FAST DELIVERY TIMES

With an extensive stock holding, our dedicated service team is able to select, configure and dispatch products all within extremely fast delivery times.

With a strong service ethos, our team are experienced in converting an urgent requirement into the correctly configured product. Conveniently located in the centre of the UK, deliveries can be arranged for next day, with same day dispatch available for urgent requirements; please enquire with our service team.

PSC - Diagnostics & Repair PSC - Returns

DIAGNOSTICS & REPAIR

With over 20 million geared motors shipped globally, we are equipped to deal with any enquiry. We often see products with over 30-years service history that can be overhauled and returned trouble-free.

Our technicians have all been factory-trained and have served with many years of Parvalux experience. For this reason, we provide a complete diagnostics and repair service for any Parvalux product produced. Using standard OE parts, all Parvalux products can be repaired back to factory-standard.

RETURNS

Any unit proving faulty and covered by the provisions of warranty must be returned to us complete, with carriage paid, for examination to be repaired or replaced at our discretion at our Bournemouth Head Quarters.

Before returning items please call a member of our sales team to obtain a returns (RMA) number. All returns must be clearly marked with their RMA number and sent to: Returns department, Parvalux, 490 Wallisdown Road, Bournemouth BH11 8PU, UK. Please refer to our terms and conditions for more detail.